Resale High End Designer Items and New Market Pieces
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FAQ

Credit Cards & Gift Cards

We accept the following methods of payment:  PayPal, Visa, Mastercard, Discover, and Amex.  Gift cards may be purchased in-store only and are not able to be redeemed online at this time. Items are charged to your credit card when they ship.

Payment Details and Shipping

Sales Tax

We are required to collect local sales tax in states where Amelia's maintains our store.  If you live in Texas, you will be charged 8.25% for taxes.

Shipping Times:

Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. 

Returns, Exchanges, and Refunds

Refunds and Returns ONLY apply on ONLINE STORE PURCHASES. Refunds and exchanges on new items with tags attached will be accepted up to 14 days from the original purchase date.  A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. Gift card purchases will be refunded in the form of another gift card and mailed to your billing address.  

Return shipment expenses will be paid by the customer.  Please print the attached form and include in your box:  RETURN PACKING SLIP

Place the form in the box with original documentation and mail returns to the following address:

 Amelia's Fashion Exchange
Customer Service - Returns/Exchanges
2452 W. Loop 340, Suite C
Waco, TX  76711

 

Refunds on resale or used items will not be accepted due to the nature of our business. We will however consider buying the option back at current selling value (providing the items are in good condition) and will offer you 30% cash/check or 50% in trade.